Wednesday, February 02, 2011
Pragmatic Project ManagementOne of our clients is getting ready to make some upgrades in their implementation of the product we support. Prior to making these changes, they have analyzed all of the issues they have experienced, and with our assistance, found either resolutions or work-arounds and created an action plan. This particular bullet point struck us as rather amusing ...
5. Delay in execution of Report
a. Risk: Execution of reports have a long delay the 1st time you go into this module. Subsequent reports do not have a delay.
b. Cause: Report Logic and data is being cached into memory during the 1st report execution.
c. Work Around: Train staff on how to be patient. The report will run, but it may take a few minutes before you see the results.
We are hoping that they can share this particular training plan with us.